Of course you can. But first,
✔️ Did you get it 30 days ago or less?
✔️ Is it in the same condition you got it in?
✔️ Do you swear you didn't wear it, go on a bender, and destroy it? (don't even try, we can tell)
If you answered yes to all these questions, send it on back. Mail back your item(s) with your return form filled out and included in your package. As soon as we receive your returned package, you'll get a special email from us with your store credit! Our full return instructions can be found here.
All refunds are subject to a 15% restocking fee. Refunds are for the cost of the merchandise only and do not include the shipping cost. Orders with free shipping will have actual shipping deducted on top of restocking fee.
We at YourLamode work day and night to give the most perfectly awesome items available and ensure the greater part of our Plur Family receive the absolute best deals as well! Don’t be tricked by different companies who offer lesser items or fake imitations. If you do find any of our items being sold for not exactly our sticker cost on another site, give us a message and we will cut to that cost and give you another 10% off on top of everything!
No stresses! We've got you covered. Just shoot us a email after you purchased your item and follow up by sending the following information to sales@YourLamode.com:
-Screenshot & Link
-Full Name & Order Number
-Items You Want To Be Price Matched
We will refund the difference and give you 10% off of it! In the form of store credit!
✔️ Just check your account page and click on Order History. There, you'll be able to check the satus of your order, view your shipping information, and track your order.
Once your order leaves our warehouse, there are several ways you can track your package:
✔️ Click the tracking link in the shipping notification email that we sent you.
✔️ Click the tracking number in your Order History, once it is available.
✔️ Copy your tracking number, and track it on the shipping carrier's website.
You will receive your tracking number via email as soon as it becomes available. Your tracking number will also be listed on your Yourlamode account under the order number in your Order History.
To request the cancellation of your order, please do the following:
✔️ Log into your YourLamode account.
✔️ Select your Order # under the Recent Order Status
✔️ Email or Call Us at (949) 264-3780 befpre 2pm PST
✔️ You will receive an email letting you know if we were able to cancel your order.
Promotional prices and availability are limited-time offers and are valid only while supplies last. If the promotion is no longer available, a disclaimer will appear when you attempt to add the expired promo code to your order.
✔️ If you're still having problems with your coupon code, please feel free to contact us via 24/7 Live Chat for more info.
A size chart is available on almost every product page. If in doubt, it's usually best to order a larger size. To learn more about our size charts, please click here.
✔️ For U.S. orders, Yourlamode.com uses UPS or USPS.
✔️ International orders Yourlamode.com uses DHL or USPS.
✔️ Yes of course you can call us Monday to Friday from 8AM PST to 7PM PST.
Unfortunately at this time we do not offer return labels. For returns of any damaged or wrongly sent items, we will gladly reimburse your standard return shipping cost. Please include a copy of the shipping receipt with your return and we will reimburse you accordingly upon receipt of the package.
Returns are usually processed within about 3-6 business days after we receive your package, and we'll email you as soon as we open it! In the meantime, you can keep track of your package with the tracking number you have provided to us.
Yes, we do! In fact, we just started offering a new, lower cost shipping& Faster delivery option for all international orders with DHL.
We search the globe to bring you the most unique items from top designers all over the world, and sometimes, we don't have to look too far! We offer an extensive list of products made right here in the U.S., and we're always looking for more. Click Made in the USA to shop all USA made products.
No, sorry! Our system only accepts the last coupon entered. Coupon codes cannot be combined.
Absolutely. We take your business, and yours, very seriously and use every precaution necessary to ensure that your shopping experience is safe and exciting! We use the best technology available, Secure Socket Layer encrypting, to keep your private information and credit card information as secure as possible. Click Here for more information.
Sure, as long as you ain't talkin trash. If we're really digging your instagram/twitter/blog/myspace profile (is that still a thing?), we will reach out to you and ask you to rep some of our clothing. Please don’t email us asking 4 free sh*t.
Yes we do. We ship worldwide.
California’s Proposition 65 entitles California consumers to special warnings for Products that contain chemicals known to the State of California to cause cancer and birth defects or other reproductive harm if those products expose consumers to such chemicals above certain threshold levels. Some of our products such as wallets, handbags, purses, backpacks, clutches, belts, clothing, jewelry or shoes may contain traces of lead. In accordance with Proposition 65, We issue the following warning to our California customers:
WARNING: Some Products on our Online Store from time to time may contain chemicals that are known to the State of California to cause cancer and birth defects or other reproductive harm and may be included on the Proposition 65 chemical list. If you need additional information to make your purchase, please email us at: firstname.lastname@example.org We will respond as soon as possible to provide you with the information we possess about the materials within our products.
For more information on Proposition 65, please visit here. To learn more on lead-related FAQs, visit here: https://oehha.ca.gov/proposition-65/general-info/proposition-65-plain-language